1. Download our Official Android App: Forums for Android!

Support HTC Desire HD Not Automatically Checking Emails

Discussion in 'Android Devices' started by pokey110, Jan 6, 2012.

  1. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    Hi all

    For reason my HTC is not automatically checking for emails.

    I have checked my settings under Accounts & Sync and I have Background Data ticked and Auto-sync ticked. Under the manage accounts i can see the email accounts and they have the sync mail ticked.

    If i open up my emails it will check for them.

    Can anyone advise how i can resolve this or advise if i am doing something worng.

    Many thanks in advance.

    Pokey
     

    Advertisement

  2. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    Rank:
     #4
    Points:
    3,118
    Posts:
    32,120
    Joined:
    Jan 3, 2011

    Jan 3, 2011
    32,120
    24,094
    3,118
    Scotland
    Hello, welcome to AF! :)

    Are you using gmail or the email app? Also, do you know if the account is configured for POP3 or IMAP?
     
  3. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    I am using the email app and my accounts are IMAP.
     
  4. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    Anyone with any ideas as to why my phone is not checking for emails automatically?
     
  5. CDPlant

    CDPlant Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    1,645
    Joined:
    Feb 9, 2011

    Feb 9, 2011
    1,645
    974
    213
    Essex, UK
    Have you gone into Mail > Settings > Send & Receive and checked the update schedules? There are peak and off peak times for receiving mail so they could be set to different times/days
     
  6. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    I have checked the settings and I have my mail to be checked every 5 mins for peak and off peak. Peak time starts from 6am and peak finishes at.

    Should I change the settings? If so what to ?

    Thanks
     
  7. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    My emails are still not automatically being checked and coming through. I still have to manually check them.

    Any ideas how to resolve this?

    Thanks

    Pokey
     
  8. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    Rank:
     #4
    Points:
    3,118
    Posts:
    32,120
    Joined:
    Jan 3, 2011

    Jan 3, 2011
    32,120
    24,094
    3,118
    Scotland
    Does it work with an alternative mail client, K9 for example.
     
  9. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    i ahev tried K9 and maildroid and neither of them will let me set up my email accounts
     
  10. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    Rank:
     #4
    Points:
    3,118
    Posts:
    32,120
    Joined:
    Jan 3, 2011

    Jan 3, 2011
    32,120
    24,094
    3,118
    Scotland
    What accounts are they? Gmail or something else? What error do you get when you try to create them?
     
  11. pokey110

    pokey110 Newbie
    Thread Starter
    Rank:
     #822
    Points:
    15
    Posts:
    17
    Joined:
    Jan 6, 2012

    Jan 6, 2012
    17
    0
    15
    The accounts are IMAP. The error is get is user name or password are invalid. Authentication failed. I have checked all the details and they are correct. Not sure what else to do.
     
  12. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    Rank:
     #4
    Points:
    3,118
    Posts:
    32,120
    Joined:
    Jan 3, 2011

    Jan 3, 2011
    32,120
    24,094
    3,118
    Scotland
    Do you have 2 step verification enabled on your Gmail account?
     

Share This Page

Loading...