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General htc desire hd sim card cover

Discussion in 'Android Devices' started by andy2322, Feb 21, 2011.

  1. andy2322

    andy2322 Newbie
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    just snapped my cover trying to change sd card..****ing fuming.is there any way htc will send me a new one for free..i've had the phone for 2 weeks[​IMG]
     

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  2. HTCWozz

    HTCWozz Well-Known Member
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    Still in retailers warranty, go back to where you bought it and they should honour you.
     
  3. El Presidente

    El Presidente Beware The Milky Pirate!
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  4. andy2322

    andy2322 Newbie
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  5. HTCWozz

    HTCWozz Well-Known Member
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  6. El Presidente

    El Presidente Beware The Milky Pirate!
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    If you'd read the rest of the thread, you'll see that HTC have admitted it's a fault and sent out replacements for free....
     
  7. murzz

    murzz Android Enthusiast
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    Just go through the support page on there website Andy. Busted mine the day i got it, contacted them to complain and they sent me out a new one along with another battery cover:D
     
    KingDong likes this.
  8. andy2322

    andy2322 Newbie
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    phoned up htc got to send photo in to them..
     
  9. WigglesGRN

    WigglesGRN Member
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    thats easy ... take a pic, send it through, new cover
     
  10. KingDong

    KingDong Android Enthusiast
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    I deffo need to get a replacement for my battery cover, that thing is so hard to take off.
     
  11. murzz

    murzz Android Enthusiast
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    Start here mate. Fill in all the fields and send the mail. Guy from support will email you back saying they will look into it. When i filled in the description i just loaded it up how the fault is all over the net, people having the same problem. how you have paid a lot of money for the phone (and are delighted with it) only to be let down by a cheap shoddy design fault.....blah blah blah.

    Nothing to lose.
     
  12. andy2322

    andy2322 Newbie
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    so what are htc doing to fix this problem?
     
  13. TelusMilestone

    TelusMilestone Android Enthusiast
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    Just curious why are people needing to take off the battery cover so much?
     
  14. KingDong

    KingDong Android Enthusiast
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    Change sim or SD card.
     
  15. TelusMilestone

    TelusMilestone Android Enthusiast
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    The SD and sim card are under a different cover then the battery....
     
  16. TelusMilestone

    TelusMilestone Android Enthusiast
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    PS I will add that yes the battery cover is a pain in the @$$ to take off!! Only had to do it once when I was turning on the phone for the first time and had to remove the plastic piece covering the battery contacts.
     
  17. andy2322

    andy2322 Newbie
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    so when will i expect a reply from htc.i think they customer services is piss poor.like they need photo of crack to investigate it.there is nothing to investigate just it's a crap design and in the meantime while they do a investigation my phone looks wank..:(
     
  18. TelusMilestone

    TelusMilestone Android Enthusiast
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    I've heard that they have good customer service and they will replace it no problem. I hope that is correct because I don't want any problems... Although I am going to put an extended warranty on it. Covers full replacement if I lose it, someone steals it, the screen cracks... pretty much everything except liquid damage.. and in that case you just lose the phone! lol 7$ a month and at the time of replacement it's 150$ You can only do a max of two per year of course.
     

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