Yes, i have a HTC Desire phone brand new..i plugged the headphones in and cannot get audio from either my music or videos..it works for calls and notifications but not for music and videos..it also uas like a white headset icon in the notification bar also..i have no third party apps, but tried them n still no result..ajd i tried using othe ueadphones and still no solution. Really trying to avoid going in for repair so any solutions?