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HTC Desire stuck on boot screen

Discussion in 'Android Devices' started by Dogmeat, Aug 21, 2010.

  1. Dogmeat

    Dogmeat Member
    Thread Starter

    Aug 9, 2010
    Software Support
    Brisbane, Australia
    Hey guys, so it seems after only a fortnight or so from getting my new Desire (unlocked and unrooted) I've already run into a problem I can't seem to fix.

    I was running a game (I believe it was Asphalt HD) while on the charger when my screen went completely black and I found myself at the boot screen. It finished booting but then got stuck on a frozen "loading" screen. I restarted it and it worked fine, I assumed it was the app and tried another one. About ten minutes in I got another black screen and the phone started booting again. Only this time it would do the animated logo, then crash and try to reboot again, over and over until I pulled the battery.

    Only now it wont boot at all, it will simpy sit on the initial HTC boot screen indefinitely. It won't turn off the screen or anything, just sit there in a frozen state. So far I've tried removing the SD and even SIM cards, leaving it off to charge the battery, doing a factory reset from the boot screen, etc. But every single time, wether I turn it on normally or use the bootloader, all I get is the single "switched on" vibration and the HTC screen, and it just freezes there.

    Can anybody suggest anything? I already spent quite a while wating for this phone to arrive, I REALLY don't want to send it back to the store because it was bought through an importer and I'm worried it will take a very long time for any repairs/replacements. I will if I'm forced to but I would much rather find more methods I could try.


  2. SushiFiend

    SushiFiend Member

    Jun 17, 2010
    It definitely sounds like the phone is faulty to me, and not something that software can rectify. I'd return it to the store and ask for a replacement. I'd rather suffer a few days without my phone than stick with a proven unreliable piece of hardware.

  3. tornn

    tornn New Member

    Aug 22, 2010
    So was you able to fixed it somehow, or not?

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