Hi
After spending 5-6 hours reading internetforums i try to post my own tread to solve my problem.
I have just bought an HTC Desire but i cant make the sync with HTC sync work. After af search of approximatitely 15 seconds a popup on the phone says that it can't find HTC sync on the computer. The USB connection works fine for file sharing. In my hardware monitor (dont know the english word for the window, but that in Control Panel -> System ->??? where you can see all attached devieces) i see a deveice called "My HTC" with a yellow exclamation triangle. I suspect the problem is here, but dont know has to solve it. The HTC sync has all button disabled so i cannot access the "Repair tool" i think there is in the sync manager.
So here is what i have tried so far.
- Disable all firewall(none), antivirus (Norton) and Spyware protection (AdAware) before installing HTC sync.
- Used "Run" -> "msconfig" to disable all non-MS processes and remove all starting app. Then restarted the computer and reinstalled (suggest to HTC to another user)
- Downloaded the newest version of HTC sync from htc.com
- Also tried with the original version of HTC sync supplied with the phone
- Maked sure that the software version of my phone is up to date. (1.21.405.2)
- Swithing between my four USB ports on the laptop of which at least some are USB 2.0 (some forum tread say that it HAS to be USB 2.0)
- Manually copied the drivers from Programfiles to System32
- Tried to replace the driver with those of HTC hero
- Actived "USB debugging" on the phone
- Actived "Always awake" on the phone
All without any luck. There is no changes at all.
Have you guys any suggest for what causes my problem?
/Nicolai
After spending 5-6 hours reading internetforums i try to post my own tread to solve my problem.
I have just bought an HTC Desire but i cant make the sync with HTC sync work. After af search of approximatitely 15 seconds a popup on the phone says that it can't find HTC sync on the computer. The USB connection works fine for file sharing. In my hardware monitor (dont know the english word for the window, but that in Control Panel -> System ->??? where you can see all attached devieces) i see a deveice called "My HTC" with a yellow exclamation triangle. I suspect the problem is here, but dont know has to solve it. The HTC sync has all button disabled so i cannot access the "Repair tool" i think there is in the sync manager.
So here is what i have tried so far.
- Disable all firewall(none), antivirus (Norton) and Spyware protection (AdAware) before installing HTC sync.
- Used "Run" -> "msconfig" to disable all non-MS processes and remove all starting app. Then restarted the computer and reinstalled (suggest to HTC to another user)
- Downloaded the newest version of HTC sync from htc.com
- Also tried with the original version of HTC sync supplied with the phone
- Maked sure that the software version of my phone is up to date. (1.21.405.2)
- Swithing between my four USB ports on the laptop of which at least some are USB 2.0 (some forum tread say that it HAS to be USB 2.0)
- Manually copied the drivers from Programfiles to System32
- Tried to replace the driver with those of HTC hero
- Actived "USB debugging" on the phone
- Actived "Always awake" on the phone
All without any luck. There is no changes at all.
Have you guys any suggest for what causes my problem?
/Nicolai