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Support HTC desire Z screen broke please help me!!!

Discussion in 'Android Devices' started by EhOstrichEh, Feb 20, 2011.

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help

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  1. EhOstrichEh

    EhOstrichEh Lurker
    Thread Starter

    Some one help my house is on fire ....................well actually its not but my 2 and a half mnth old htc desire z the speaker where you listen to in a phne call dont work the headset mic dun work and my screen went all grey but when you presson sie phne it goes a lil biut blue it isrlly essed up like wyf an i hae y life anyne know if theres a quick non warranty voidin fix for my shitty 500 waste f plastic if so please tell me
    PHP:
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    so somebdy help me nao!
     

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  2. Martimus

    Martimus One bite at a time...

    Welcome to the Android Forums!

    From the sound of it I'm guessing you need to either:

    a) Contact your wireless carrier and see if they will provide you a replacement phone under warranty

    or

    b) Find a local business that can repair/replace the screen and speaker economically.

    Personally, however, my suspicion is that it might be prudent to hook the phone to your personal computer and backup whatever you can. Your phone sound like it's just barely hanging on...
     
    EhOstrichEh likes this.
  3. EhOstrichEh

    EhOstrichEh Lurker
    Thread Starter

    thank you kind sir i asked the store i have recently purchased the warranty and they said i need t pay a 250 dollar deposit or use a credit card for the loaner phone and to keep it mint condition for 3 to 6 weeks so hope is useless so looks like ill use the last of my money to deposit a loaner phone
     
  4. Slug

    Slug Check six!
    VIP Member

    If both the speaker and screen have stopped working after only 12wks then it's defective hardware and should be returned to the store for replacement.
     
  5. markis655

    markis655 Lurker

    So you are saying that since i broke my screen but i got the phone 10 weeks ago that i can just bring it into the store and get a new one?
     
  6. Slug

    Slug Check six!
    VIP Member

    If you caused the damage then the warranty obviously doesn't apply.
     
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