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Support HTC Desire Z silence unless on speakerphone

Discussion in 'Android Devices' started by Nitzer, Feb 24, 2011.

  1. Nitzer

    Nitzer Lurker
    Thread Starter

    Hey guys,

    I have a problem with my brand new Desire Z where every call I make or receive is complete silence unless I click the speakerphone button on. I messed around in the settings and all volume should be up, yet still the issue persists. I've done a bit of research and people have a similar problem when their phone is in car dock mode, however I do not see that icon, my phone simply won't let me hear what's going on.
    I did try calling a friend while on speakerphone and turned it off mid conversation for a bit. Of course all I got was silence until I turned speakerphone back on, however my friend said that he could hear all that I was saying while speakerphone was off which means that this is a one way problem.
    Please let me know what I can do since I already tried adjusting settings, doing a hard reset, etc.

    Thanks.
     

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  2. Casual Pete

    Casual Pete Android Enthusiast

  3. SiHa

    SiHa Android Enthusiast

    Um, perhaps the earpiece is faulty?

    I know it's a brand-new toy so you're reluctant to give it back, but sometimes it's the only way...
     
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