I am very upset that I can not initiate a phone call THROUGH my blue tooth headset. I was told by HTC Customer support that the 2.1 OS doesn't support it. I was then told that they have no idea when 2.2 will be rolled out. That the agents were told THE MORNING that 2.1 came out, that "2.1 is now out there. Get ready." Then told that 2.2 is being developed, but that the customer service agent's have NO idea when it will be released. They are being told to say, "In the near future." I was also told that the "Incredible" has the same software as the Eros, and therefore, the blue tooth is NOT any more fully compatible. Which is interesting, since the Verizon agent said, "Oh yeah, just upgrade to the Incredible, it works fully, with blue tooth devices." Mind you, that would be an additional $99.95. Inmagine how pissed I'd be if I did THAT!!!! Anyway, just wanted to pass on the information.