Hello. I am new to this website, I also do not know much about the technicals of my phone...So please bare with me. Sprint seems to be having a hard time understanding my problem as I have explained it numerous times to them, so I have resorted looking for help elsewhere. My HTC Evo Wi-Fi is not working. The Wi-Fi used to locate the wireless internet in my home, so I was able to connect and browse the internet from my phone without using Sprint's network. I realized it was not working when I tried to upload a video to my PC via Wi-Fi and I kept getting an "Error". This is very frustrating to me because I have contacted Sprint several times regarding this issue, and all they tell me is that I need to purchase Sprint hotspot for $29.99 or completely wipe my phone. They even told me that wiping my phone MAY or MAY NOT fix the problem. My brother's (in the same household) have Evo's as well, and with our phones side by side, their Evo's wi-fi works perfectly in locating and connecting, while mine will only say Error. I have never done anything fancy with my phone, like rooting it or anything. It is just the plain factory with apps and pictures of mine. I also did the gingerbread update yesterday, but the wi-fi was still not working before then. Can anyone else give me some insight into this? I hardly find anything else on the searches about it. Thanks in advance.