folks, Just called HTC Support and they have been receiving huge amount of calls regarding HTC hero issues and the main one is the Signal. They refuse to give me a actual date, when the firmware going to be release, issue will be fix by they re writing the code where 7 screens on HTC HERO load faster and they are currently testing it. however HTC did say will be release in next 2 weeks. if you do have problem with your HTC hero, please do contact Tech support and log your issue with the handset. any body have more update on firmware?