Hello. I just got my Hero on Thursday and I love it. I've been on Qwest wireless in Minnesota for years with a very old phone. They are ending their wireless service Oct 31st and forcing everyone to move to Verizon (for whom they are now a reseller/partner), or jump ship to another carrier. I stalled as long as I could to see if Verizon would come out with a phone I liked, since their coverage and service is excellent locally. But they didn't, and when the HTC Hero was released by Sprint on Oct 11th, I ordered one. Thought about the iPhone but I hate AT&T and also don't really like the "our way or the highway" mentality of Apple, much prefer an open platform. Also AT&T seems to be struggling to handle the network traffic and has a lousy service rating locally. I depend on my phone for business use (work from home), so network reliability is critical to me. So, after a few days of playing with the phone, I think it is great and am looking forward to customizing it with many new apps and settings, with the help of great forums like this one. PS GO VIKINGS (6-0)!!