Are you running the latest software? Check in setings under about phone for build number. It should be 2.73 . If it's less then visit the HTC site for details on how to upgrade it.

 

Also, rebooting won't result in you losing anything. All you're doing is powering it off then back on, which is perfectly normal.

 

Perhaps by rebooting he means restoring, as in taking it back to factory settings?

 

I wonder...is it possible to use the standard recovery console to update to the official ROM and bypass the whole necessity for HTC Sync?

I'll look into it. It would be something very useful to know for those of you with Macs, viki.s.

 

You could look up using Virtualbox on your Mac to install a virtual windows within Mac. I had to use virtualbox when i was on ubuntu to use itunes with my ipod touch (now i'm on neither). Its the best thing i can think of for a Mac user.

 

Well I've founds a list of ROMs you can try. Viki, whats your current software version? It should say in Settings>About Phone. It'll say 1.76.x.x, and I need that x.x part to hook you up with the propper ROM.

Once you have that, you can try flashing it via the recovery image. It'll either work, or it wont let you do it.

 

Now that would be useful. Wish I had a second handset to test this sort of thing out on.... my idea was fastbooting a recovery image and using one of Paul's update.zip-packaged updates.

 

Actually, if it did work, it would also negate the need for a GoldCard for custom ROMs since you'd be able to flash back to an older 1.76 ROM, in which case FlashRec should work regardless of carrier version.

 

Alright Viki, go here: http://android.modaco.com/content/h...-24-11-hero-roms-radios-in-update-zip-format/

And download the T-Mobile UK 2.73.110.26 ROM under Shipping ROMs.

Rename it update.zip and put it on your SD card. You'll also want to backup any data that you want to save onto your SD card. Lastly, make sure you have at least 80% charge on your battery.

Then access your recovery image by powering on your phone while holding the Home button (Home+PowerOn). All you have to do then is select the apply sdcard update.zip.

It'll either work and start installing, or it will give you a few errors such as E: no signature and/or E: verification failed. Unfortunately, if you get either or both of these errors, it means this method wont work (sorry).

If it does work however, it will install the new ROM, and then you'll need to select the wipe data/factory reset option. Then reboot the device and you're home free!!!

Let us know if it works. We're very curious (you're kind of the guinea pig...).

 

Yeah, sorry. The link was protected against off-site direct downloads. I've edited the post to make it more clear.

 

Bah, your browser has the link cached. Try right clicking on it and say Save As (if you can do that with a Mac?). If that doesn't work, I'm uploading the file to my personal server which should work for sure. It'll just take a few minutes to upload.

 

You're supposed to leave it as a zip, just renamed. To access the recovery console, first turn off your phone, and then hold home while you're turning it back on.

 

Use the trackball to select the apply sdcard:update.zip

 

It should look like this:

 

Hmm well this whole method was just an idea...It seems like it needs some refinement. There is another way to access the recovery menu, but it's significantly more advanced and involves some methods that might be considered to void the warranty on your phone.

I'll try to keep looking into this official ROM recovery method, but in the mean time, I think your best bet will be to use a friend's Windows computer, or do a virtual machine/bootcamp thing.

 

If you dont mind the risk of voiding your phone's warranty (the odds that it will actually hurt your phone are extreeeeemly low), I know of a fairly simple method to installing a different version of the recovery image. Would you like to try this?