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HTC Hero - Only Ever Shows G symbol?

Discussion in 'Android Devices' started by simonr101, Apr 26, 2010.

  1. simonr101

    simonr101 New Member
    Thread Starter
    5

    Apr 26, 2010
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    0
    5
    Hello, I have recently got a Hero which is a great phone. The only problem is that when I connect to the mobile network it only ever shows a G!! I am on Orange and have tried the phone in a few different places in Bristol (as I thought it might just be the area) but no matter where I am it is always G. Can anyone help?
     

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  2. nellisere

    nellisere Well-Known Member
    36

    Apr 15, 2010
    103
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    Student
    Lincolnshire,UK
    have you checked it is a 3g sim, is it fairly new from orange, also, check in settings>mobile networks> make sure use only 2g networks is not checked
     
  3. simonr101

    simonr101 New Member
    Thread Starter
    5

    Apr 26, 2010
    3
    0
    5
    thanks for your response, i was given the sim a few months ago so could be that it is not 3g. is there a way to check? thanks again.
     
  4. nellisere

    nellisere Well-Known Member
    36

    Apr 15, 2010
    103
    1
    36
    Student
    Lincolnshire,UK
    not that i know of, although the sim card its self might have a 3g sign on it, or try it in another 3g phone and see if 3g works on that, if not, ring orange or whichever network you are on and ask for a 3g sim
     
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