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Support HTC Hero process system not responding

Discussion in 'Android Devices' started by Cillerkow, Mar 5, 2011.

  1. Cillerkow

    Cillerkow New Member
    Thread Starter

    Mar 4, 2011
    Southern California
    Hello this is my first post and i really need some help. i have the HTC Hero and it is not rooted (idk what that is) but yesterday i noticed that it was repeatedly restarting itself over and over and over all day. it killed the battery really fast. when i looked at it, it had a message that said -

    Process system is not responding
    Force close/Wait

    whichever one i press in about 2 minutes it just restarts itself and then happens again. i cant turn the volume up/down. i can only use a few apps and cant connect to the internet. i havent downloaded anything except a few apps/games from the market. ive deleted a few apps and it hasnt changed anything. is there anything i can do because the phone is pretty much useless right now? please try to avoid big technical words or things like ROM because ive seen them in other threads and dont know what they mean. PLEASE HELP!


  2. LBPHeretic

    LBPHeretic Well-Known Member

    May 29, 2010
    Senior Software Engineer
    Wilmington, Delaware
    What version of Android are you running? Android 1.5 or Android 2.1? It sounds like something is seriously screwed up. You might have to do a factory reset.

    Here are the steps to perform one without having to get into the Android operating system: HTC Hero ( Android 2.1 ) - Restarting or factory resetting your phone . Yes, it is for the GSM version, but the same rules should apply. If you keep having the errors above, give this a try.

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