Hello, I hope someone can help - Now the new ROM update for the HTC Hero is available naturally I want to install it so I want to use HTC Sync since it says it wipes your phone during the upgrade and I don't fancy installing everything again. My problem - I've just downloaded and installed the latest version of HTC Sync but for some reason it doesn't look like the software picks up that my phone is connected via the USB. On the website it says in my notifications bar on the Hero it should say if it has picked up HTC Sync - The only notification I have is to mount/unmount my SD card to copy/view files, nothing about HTC Sync. I have rebooted, un-installed and re-installed the software but no joy at all and I need this ROM upgrade! Please help me, someone.... Thanks.