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General HTC Mail App Issues...

Discussion in 'Android Devices' started by Mr Marcus, May 13, 2010.

  1. Mr Marcus

    Mr Marcus Well-Known Member
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    Ok so newest issue... suddenly I get the little "Low on space" icon in the top left of the screen. It takes me to 'Manage Apps'. Sorting by size, HTC Mail is at the top.... 120MB. Cache says 0.00 ('clear' button greyed out).

    And I can't open my HTC Mail app. I get white screen, then "Activity Mail (in Application Mail) is not responding." // Force Close pops up.



    Proving to be an endless loop here. Anyone seen this?


    Help please- need this asap for work... :thinking::mad::(
     

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  2. Mr Marcus

    Mr Marcus Well-Known Member
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    Trying to avoid hard reset if possible. And if I do, what do I do to stop this from happening again?
     
  3. Mr Marcus

    Mr Marcus Well-Known Member
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    Nevermind, I did a hard reset. I'll see what happs. Tks
     
  4. jamor

    jamor Well-Known Member
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    Planet Earth
    Sure thing anytime.
     
  5. greenrolaids

    greenrolaids Well-Known Member
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    Seattle
    A hard reset is taking your phone to the original factory settings.

    A soft reset is what you do when you pull your battery out or hold the power button and the optical trackpad.
     
  6. howarmat

    howarmat Well-Known Member
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    damn that sucks. i dont think you could delete the email app but i would have tried that first and then installed it again maybe
     
  7. Mr Marcus

    Mr Marcus Well-Known Member
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    Right. I did a hard reset. Soft resets did nada.

    Tried to, but every move I made on the phone seemed to freeze it more and more. So hard reset. I had a buttload of apps- they went right back on thru market tho.

    So far so good. But pita setting everything back up again.
     
  8. howarmat

    howarmat Well-Known Member
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    yes we need away to backup settings and such like with a BB!
     
  9. Mr Marcus

    Mr Marcus Well-Known Member
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    Just for good measure, since I tend to carry a ton of email with attachments, I'm switching to the Gmail app to see if I can avoid this happening again. We shall see.


    Yeah that was great- but I have to say, I love that EVERYTHING on my Inc is synced up wirelessly, and I haven't plugged my phone into my pc at all. And PUSH and folder/label access? Gotta love it.

    But I do have to say I do miss doing whatever the funk I wanted to my BB and just hitting restore and a few seconds later everything was just as I left it lol.
     
  10. dm33

    dm33 Well-Known Member
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    How do you report problems to HTC on their apps? Do they have forums or an email address to submit enhancement requests?

    I find myself abandoning more and more of HTC specific apps. They demo well, but when using them they tend to fall down in critical details. HTC Mail being the biggest problem. Problems I'm having include:
    - Doesn't support IMAP PUSH.
    - I've received several different types of email that confuse it and make the email unreadable. Works fine on the iPhone and with K-9.
     

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