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Support HTC mail app won't work on IMAP accounts requiring root path--obstacle to many users!

Discussion in 'Android Devices' started by ajg23, Jun 12, 2010.

  1. ajg23

    ajg23 New Member
    Thread Starter
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    Jun 8, 2010
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    Just switched from iPhone to Evo (FANTASTIC!), and am planning to get many people in the medical system where I work to consider switching (doctors, residents, med students, nurses, social workers...almost EVERYONE in this system has a smartphone, mostly iPhones!).

    HOWEVER, our IMAP mail accounts do not work unless we can specify "mail" as the root folder path! HTC's email program doesn't do this (vs stock Android, which I set up for someone with a Droid). I'm now using the K9 app which isn't bad, but the problem is that no one used to an iPhone is going to want to put up with not being able to use the phone "out of the box"!

    Does anyone see any way around this?

    Thanks,
    Aaron
     

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