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Support HTC Music App Keeps Crashing

Discussion in 'Android Devices' started by tnessling, May 12, 2010.

  1. tnessling

    tnessling Lurker
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    The Music App for my HTC Droid Incredible keeps crashing even though I am not trying to open it.

    The error message I receive reads as follows: "Sorry! The application Music (process com.htc.music) has stopped unexpectedly. Please try again."

    Any thoughts?
     

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  2. beyondLAG

    beyondLAG Lurker
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    What are you using to sync your HTC Droid Incredible? Are you just dragging and dropping your files with the phone mounted? Each time I attempted to manage files that I manually synced to the phone it would give me the same message you are receiving. I cleared out my music folder and stared to sync with Doubletwist and everything is now copacetic.
     
  3. zulucap

    zulucap Member
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    I had this same problem. Here's how I fixed it.

    Go into Settings > Applications > Manage Applications
    Scroll down the Music App (HTC Corporation)
    Tap "Clear Data"

    This wipes out the stored data and restores the music app to it's default settings. This worked for me.
     
    HTCISSUE and ToyotaTacoma like this.
  4. Trozza

    Trozza Lurker
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    Sweet thanks, that worked.
     
    moosensquirrel likes this.
  5. crazylemur

    crazylemur Lurker
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    If I clear data, will that remove all of my songs?
     
  6. mikeyweant

    mikeyweant Lurker
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    Anyone know how to do that one the HTC inspire? When i got to manage apps it say there are no files in the app and will only force close.
    -Semper Fi-
     
  7. ragnarokstar

    ragnarokstar Lurker
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    Nope. I just tried it with my inspire, and it worked perfectly, AND i kept all my songs.
     
  8. Dodie1528

    Dodie1528 Lurker
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    Got the same message and tried your suggestion-doesn't work. Any other thoughts?
     
  9. edivim

    edivim Lurker
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    I've done it, but it's not working on my sensation..:(
    now what should I do?
     
  10. HTCISSUE

    HTCISSUE Lurker
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    HTCISSUE LOVES this post. Thanks a lot!
     

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