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Support HTC ONE battery discussion (usage, charging, etc.)

Discussion in 'Android Devices' started by purujitb, Mar 16, 2013.

  1. InfernalByte

    InfernalByte Android Expert
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    Travelling has a big impact on Battery life and I find it helps to switch data off when I do, It stops the phone from constantly having to search for a cell.
     

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  2. statnut

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    I'm noticing some battery issues lately, some things are keeping my phone awake, but I'm not sure how to correct it. Here's a pic I took today.

    [​IMG]
     
  3. jhsrennie

    jhsrennie Android Enthusiast
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    I've just bought an HTC One on ebay, and while it's in lovely condition I'm a bit surprised by the battery life and I wonder if it was on ebay because it had a duff battery.

    If I turn off wireless, data, location and NFC - so pretty much everything - and leave it unused on my desk it gets through 12-14% of the battery per day. OK, this isn't much, but my Nexus 4 and Nexus 5 use somewhere between 5% and 10% battery per day under the same circumstances so their batteries would last twice as long as the one in the HTC One.

    I know this isn't a terribly representative test of the battery, but I thought it would eliminate as many variables as possible. If anyone else has done similar tests of the battery life I'd be very interested to hear how your battery compares to mine. Alternatively is there a different test (looping videos?) that would be a good test of the battery condition?

    Boring details: it's an EE branded model running Android 4.3 as provided in an OTA update by EE. It's completely stock: when I got it I factory reset it and haven't installed anything except a few basic apps like ES File Explorer.
     
  4. tispectrum

    tispectrum Member
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    after updating to 4.3 yesterday, my battery life has deteriorated. And I can't shut off mobile data when I'm home and using WiFi.
     
  5. leavy23

    leavy23 Lurker
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    Also, when charging it goes from bright red charge light with lightning bolt charging screen, to dim red charging light with % charging screen, to off, repeat. Seems like it happened about the time I upgraded to 4.3. Has this happened to anyone else? Any fixes?
     
  6. marctronixx

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    leavy,

    your situation is unique.

    lets get on the same page:

    1. are you rooted?
    2. what carrier?
    3. how long have you had the phone?
    4. have you tried different usb cables? different usb port? different computer? wall charging?
    5. do you have fast boot ticked or unticked?
    6. did you do a soft reset? also did you hold down the power and volume up buttons to soft boot the device?
    7. did you wiggle the cable in the phones port? could be a loose phone port
     
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  7. leavy23

    leavy23 Lurker
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    1. Not rooted
    2. At&T
    3. Have had the phone for 7 months
    4. I've tried many different cables, wall plugs, and usb ports. All will allow the phone to charge when off, but no charging when power is on, and no usb connection
    5. Have tried toggling fast boot on and off (does not change the issue).
    6. Have tried soft resets and soft boots to no avail
    7. Have tried wiggling cables (and 3 or 4 different cables). Nothing has helped.

    I've been on these forums a lot, and have tried all these fixes. Figured I'd see if anyone shared my specific problems. Kind of stinks that it's a unique problem.

    One thing that did happen though, was when I first tried to update to 4.3, it didn't really work, then the charging issue popped up. I was able to successfully update to 4.3 on the 2nd try, but the charging issue remained.
     
  8. marctronixx

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    Sounds like a hard reset in your future.. :eek:
     
  9. leavy23

    leavy23 Lurker
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    Tried a factory reset, and that didn't work. Is that different from a hard reset?

    I've also found some who say the problem is caused by a dirty mini usb port. I think I'll give some contact cleaner a try.
     
  10. marctronixx

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    If you still have the issue after factory reset, then it sounds like a physical port issue.

    A dirty port is definitely possible however that's a nice coincidence since it happened right after a software update.
     
  11. Coach70

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    I thought I would post my results on battery performance after using the Battery Monitor app for over six months. My gut feeling is the HTC One is about on par with my old iPhone 4S in battery performance. Not quite lasting a day under my normal usage - and running out much sooner under heavy use or in poor coverage areas. The stats below indicate that there is a lot of variability depending on how much you use your phone, and what you actually do with it:

    Standby: 47 days
    3D Gaming: 3.5 hours
    2D Gaming: 6.5 hours
    Online Video: 4 hours
    Online Audio: 7 hours
    Local Video: 5 hours
    Local Audio: 10.5 hours
    Internet via WiFi: 6.5 hours
    Internet via Mobile: 6 hours
    Talk: 11.5 hours
     
  12. Dandrew68

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    I got a brand new htc one for christmas and i love everything about the phone except the battery.I can charge it all night then unlpug it in the middle of the night when its fully charged and go back to sleep and wake up to a battery on about 93-95%.I started using it at about 4pm today and by about 8ish it was on about 20%.I usually keep my brightness turned all the way down,all apps closed,bt off but i leave wifi on when im home.I can hardly use my phone if im out because if i need it later itll most likely be dead.I usually just get on facebook or instagram,maybe some music but not much.I did update it a few days ago to 4.3,idk if that has anything to do with it or not.Anybody have the same problem? And how do i fix it? I really like the phone and dont want to have to get a new one.
     
  13. Hadron

    Hadron Smoke me a kipper...
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    This doesn't sound normal to me. So the key is to identify what is using the power.

    I suggest installing a battery monitor - GSM Battery Monitor is free and pretty good - so that you can see what's causing the drain. Let it run through a full cycle, then have a look at the statistics and let us know what you find.

    Google services have been causing battery problems for a number of people lately (not a phone problem but a Google bug). If you've been caught by this then it's usually the location service that's playing up - turning off location options might help if this is the cause. But let's see what's using the power first.

    If we can't trace anything obvious, a factory reset might be worth a go, especially if there's just been an update.
     
  14. Kimi The Worm

    Kimi The Worm Newbie
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    The power saver option really works well with little or no adverse effect on performance

    GSAM shows that I get around 1 day and 3 hours, with data and wifi turned on and light/moderate useage and with standby and brightness on Auto

    I agree that location service uses a lot of juice, as does (in my experience) Google Now... I would look at those first
     
  15. dibblebill

    dibblebill Android Expert
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    I haven't had this issue at all, but then, I also don't run Sense. I installed my custom OmniROM flavor first day, before even using it. >_>
     
  16. dachillefx

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    Gsam is saying a good percentage of my battery is wakelock audioout and audioin. Would anyone know what that is? I have the Verizon HTC One. Thanks to anyone that can help. My standby time is suffering because of it.
     
  17. tanteikun

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    Hi

    I am unable to charge my HTC One via either Wall/USB today. Yesterday it was charging fine and without any issues before but today it does not charge.

    I unplugged my phone at about 10am this morning, it was charging overnight and for the duration of the morning (with wall charger) when I was at home just fine. I charged my HTC One in the car, (I can't tell whether it is working or not as I was focusing on the road)

    I somehow noticed a message saying "MTP Mode enabled" right in the car, but I did not think much of it. Now, I am unable to charge both with Wall/USB.

    I googled forum, people have been suggesting turn usb debugging mode on, but my usb debugging mode is ON in developer options. Any other reasons and how can I fix this?

    Thanks,
     
  18. marctronixx

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    Try a different cable.

    Wiggle the port at the phone with the cable inserted and see if the charging lamp flickers. It should not flicker but if it does its possibly a hardware issue or cable issue or both.
     
  19. hannahyhw

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    hello, everyone
    I used my HTC One for 8 and half hours, and I still have 50% left. I checked my phone once or twice in an hour, and played with it for 5-10 each time. Does my battery looks fine?
    Thank you!!!

    [​IMG]
     
  20. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    was about to say i fixed your link, but looks like you got the idea now....lol

    what phone do you have? looks pretty normal to me.
     
  21. Thom

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    If looks fairly normal as compared to my Droid Bionic (about 16h to zero). It looks terrible as compared to my Droid Maxx (about 3d to zero).

    ... Thom
     
  22. lunatic59

    lunatic59 Moderati ergo sum
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    From full charge to 30% in 14 hours depending on use is "normal". Normal is relative, depending on phone model and battery size, so if you could give us the details, we can give you a better evaluation.

    I see you've got WiFi on all the time. You might want to think about turning that off except when you are using it to see if that makes a difference in your power usage.
     
  23. Hadron

    Hadron Smoke me a kipper...
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    The answer depends on many variables. For my usage, 40-90 minutes screen on time (5-10 minutes/hour), 8.5 hours standby and 50% battery left would be worse than I expect. But this depends on many variables, e.g.

    * Is this your first charge cycle? Rechargeable batteries improve their performance over the first few charges, so you expect the first time through to be worse than normal.

    * What's your signal like? Weak signal, searching for signal, swapping between bands (e.g. 2G/3G) all result in rapid battery drain. Similarly, WiFi uses less power than cellular data, but if you leave it constantly on and scanning for hotspots that will use power too.

    * What are you doing when you have the phone on? Games will use a lot of power, ebook reading very little, other activities inbetween.

    * How's your screen brightness? The screen is a big battery user, so if you have brightness set to full all of the time you will use a lot more power than if you use automatic or adjust it manually.

    * What are you doing when you have the screen off? If you have it constantly polling for updates to location, weather, social networks etc it will run the battery down faster than if you have these things off or set to update less frequently.

    * What else are you running? Task Killers or "Memory Optimisers" (another name for the same thing) will run your battery down faster (which is the opposite of what they claim).

    I usually reckon to get about 4.5-5 hours screen-on if that usage is mainly browsing. eBook reading could give double that (seriously), and gaming would give less. And if I just left it in my pocket most of the time I'd get several days standby. However, I'm usually in a strong signal area, I don't have automatic weather updates etc, have no social media apps running, disable location reporting and turn mobile data on when I want to use it rather than leaving on full-time (though often leave WiFi on when in the office or at home), and keep the brightness at "comfortable" rather than "full". I don't use the power saver mode though. So if your usage is different from mine, I'd expect your battery life to be different too.


    It depends a lot on usage. The phone looks like it's spending more time screen on than you reported in your first post, and as Luna says, WiFi on full time may not be optimal. I gave a longer reply in the other thread recently.
     
  24. batboy

    batboy Well-Known Member
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    It is normal.
     
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  25. Mikestony

    Mikestony ~30% Carbon Black ±
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    Merged all of hannahyhw's posts and replies to the posts, here. :)
    Yay, let the fun begin :D
     
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