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General HTC One charging or turning on

Discussion in 'Android Devices' started by Nadal4life, Jul 10, 2016.

  1. Nadal4life

    Nadal4life Lurker
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    Please help!!!!!! I have an HTC One M7 that was working perfectly fine this morning. I was at about 85% battery life when the phone decided to just randomly turn off. I tried holding the power, volume up and down buttons for 2 minutes but nothing came up. When I try charging it, there's no red LED light that appears. Anyone have suggestions. Need help ASAP!!
     

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  2. Hadron

    Hadron  
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    No red light when you plug it in is bad. Combined with a sudden shutdown it's very bad.

    Just to check: the charger works with another phone, you've tried a different cable, and you've checked for dirt in the charging port? None of these would explain the sudden shutdown, but just want to be sure there isn't a simple/inexpensive solution to the lack of charging.

    Unfortunately I think the most likely explanation for what you've seen (sudden shutdown and lack of charging light) is a motherboard failure. Maybe a catastrophic battery failure, but motherboard would be my guess. Either would require repair or replacement, so the only real difference is the cost of repair.

    Sorry, but I don't think there's anything you can do yourself.
     
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