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HTC One M8 - Won't register on network - IMEI number valid and no issues

Discussion in 'Android Help' started by christina8890, Jan 13, 2016.

  1. christina8890

    christina8890 Newbie
    Thread Starter

    I have an issue with my HTC One M8 (bought via gumtree)
    I have entered a new sim card into the phone which was on 02 with its last owner; when I try to put my sim card in I can get internet mobile data but cannot call or text etc.
    When manually trying to connect to a network the phone says your sim card does not allow a connection to this network but then sometimes it says connected and I can get on apps and internet but can't call or text.
    I have tried factory reset, different sim, making sure APN is correct but still no luck!
    I also checked the IMEI encase I was sold a stolen phone but the IMEI check came back with no issues.
    Any ideas anyone?

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  2. glc

    glc Android Enthusiast

    Talk to your carrier. They should be able to help you if they even allow non branded phones.

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