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Support HTC One - sometimes the very first letter in emails cannot be removed

Discussion in 'Android Help' started by tommypoulsen, Jul 5, 2016.

  1. tommypoulsen

    tommypoulsen Newbie
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    May 13, 2011
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    Hi
    In my HTC One m8 phone I've recently experienced when writing emails (not sure if it's only replies or also new ones) that the very first letter is kind of stuck-and-ignored - i.e. it cannot be removed again, and somehow is not considered as part of the word either (e.g. the word-completion function disregards this).
    This behavior is not 100% consistent for every email, but happens more or less every day - only workaround is to cancel the email and try again.

    Any ideas?
     

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  2. Parayilhussain

    Parayilhussain Android Enthusiast
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    Oct 26, 2015
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    Hi,
    Go to settings >storage>cached data>clear cached data.
    Go to settings>storage>apps> email>force stop>clear data.
    Reboot /restart device.
     

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