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Support HTC one x keeps rebooting

Discussion in 'Android Devices' started by jax465, Dec 5, 2012.

  1. jax465

    jax465 New Member
    Thread Starter
    5

    Dec 5, 2012
    1
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    5
    My HTC one x is 4 months old and it now just keeps rebooting itself .... Any ideas
     

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  2. valorian

    valorian Well-Known Member
    193

    Feb 15, 2011
    1,947
    499
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    Male
    Northern Illinois
    Have you installed any apps or updates prier to this happening? Does it completely boot up or is it in a continuous rebooting?

    Give us as much information as possible to better help you.
     
  3. El Presidente

    El Presidente Beware The Milky Pirate!
    Moderator
    3,118

    Jan 3, 2011
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    3,118
    Scotland
    What are you doing when it's rebooting? Gaming, web browsing, using 3G/WiFi etc.
     
  4. GuitarG20

    GuitarG20 Clueless Senior Member
    253

    Jun 23, 2012
    2,067
    972
    253
    Male
    Texas
    are we talking a boot loop? or does it boot all the way then reboot after some time on?

    what are you doing when it starts to reboot?
     
  5. rugbyandroid

    rugbyandroid Active Member
    36

    Apr 22, 2010
    30
    1
    36
    Edinburgh UK
    Is this where the phone reboots it's self for no apparent reason i.e the phone is not being used but is 'idle' and you hear the start up tone and in my case it asks for the SIM lock pin? If so I have the same problem!

    There is no pattern to this, for example it happened twice this week and once last week. It can happen at any time, it's happened in the middle of the day or even the middle of the night.

    It is quite annoying as even when the phone is on silent, when it resarts it still plays the start up tone - embarrising in meetings!

    I spoke to HTC support only to be advised it could be an app causing the problem and to carry out a hard reset!! No way - take me far to long to set my phone up again.

    Anyone else having this problem?

    PS I'm on Vodafone UK, unrooted, and on ICS.
     
  6. coos lick

    coos lick Well-Known Member
    53

    Jul 27, 2010
    361
    81
    53
    Scotland
    Mine has never done this - so can't comment on that.

    On the start up sounds - used to use an app called 'silent boot' on my Desire.
    Out of curiosity, just checked the play store to see if it was still there, and if there were any reviews from one x users. It was and there were two - one said it works great, the other said it didn't work at all!

    There are some other similar ones there as well. May be worth testing a few as a stopgap.
     
  7. Dubweiser

    Dubweiser Member
    5

    Jan 23, 2011
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    0
    5
    This seems to be a continuing issue with app to SD I had the problem on my DHD for a while until I took out the ad card and the phone stopped restarting. I came to the conclusion that its a buggy app that got transferred to the we card.

    I had the same problem on my HOX for about 2 weeks. Unfortunately I had downloaded about 40 apps in one day and couldn't pinpoint which app was causing the problem. To cut a long story short. Uninstall any app you recently moved to sd or try and move it back to the phone storage.

    If that doesn't work I think Sense may be crashing. My HOX had this sense issue and it sorted it self out when I got the last OTA update from HTC a few months ago. So you may be waiting until the new jellybean update with sense 4+ is issued.


    I hope one of these options solves your problem. I know how painful the restarts can be.

    P.s. does your phone get so hot you can't put it to your face?
     
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