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Support HTC One X - Unable to connect to Computer as Storage

Discussion in 'Android Devices' started by jsyong, May 1, 2012.

  1. jsyong

    jsyong Lurker
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    Previously HTC One X was not having this issue when connect to my notebook. I am only having this issue these a few days back.

    I have updated my HTC One X Software number to 1.28.707.10
    My Notebook running on Window Professional 7 SP 1 and HTC Sync Version 3.2.10 is installed.

    Description of the Problems:-
    When I connect the phone to the my notebook using the USB cable. NO notification icon ( ) appears in the status bar. the phone will not recognize as storage and it is just normal charging, and i have try with a few different Micro USB cable but it doesn't work.

    I have also default in the Connect to PC:
    Default Connection Type = Disk drive
    Ask Me = Tick

     

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  2. Jonnytaxi

    Jonnytaxi Lurker
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    Does the option to change it to disc drive still appear in the notification bar?
     
  3. anoniemouse

    anoniemouse Android Expert
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    Button Moon
    In settings go to connect to pc, look to see if ask me is checked.
    If it is change the default connection to disk drive & get round it that way
     
  4. jsyong

    jsyong Lurker
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    Thank you reply, Notification bat never appear at all
     
  5. jsyong

    jsyong Lurker
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    The Ask Me is checked and default connection to disk drive, but it is not work as setting, the Notification bar never appear.
     
  6. ajeet

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    Try this, settings - developer options - select USB debugging
    Cheers.
     
    zach353 likes this.
  7. jsyong

    jsyong Lurker
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    Sorry to informed, i have tried this before and it is not work for me.
     
  8. anoniemouse

    anoniemouse Android Expert
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    Button Moon
    Try pressing the power button for approx 10 seconds this works like a battery pull, see if your phone will work how it should after that.
     
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  9. jsyong

    jsyong Lurker
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    YES, It work, you save my day. Thank you anoniemouse very much for your Solution.

    Let me explain in details the resolution for my problem:-

    1.) Connect my HTC One X with my notebook with Micro USB Cable, as usual it will go into Charging mode.
    2.) As suggested by anoniemouse, I am pressing the power button for approx 10 seconds, my HTC one X go into reboot.
    3.) At the same time my notebook detected new device and the HTC driver being install and ready for used.
    4.) After reboot my HTC One X, the Notification bar appear and at the same time i saw an error report was prompt and waiting send to HTC.
    5.) I select Disk Drive and it work, my notebook now can access my HTC One X as storage.

    I did check on HTC Official web on this issue but HTC advise to do a Factory Reset that i am not agreed with.

    Once again thank you very much to anoniemouse, you soulution will help many others HTC One X users in future for this issue.
     
    jasrockbuster9 and jlt1112 like this.
  10. hashbrown123

    hashbrown123 Lurker
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    Hey chaps,

    I'm having the same problem and can't fix it.

    I've had the htc for about a week now and everything was running beautifully. But i can't connect to PC in anyway. The 'Connect to PC' tab in my settings is also completely unresponsive.

    I've tried rebooting it and also the USB debugging.

    Any help would be greatly appreciated!
     
  11. smawle

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    Also having "connect to pc" button unresponsive. I remember I set it to charge only but now can't set it back which is very annoying. I don't want to have to reset the phone. Any ideas?
     
  12. joecuzzo

    joecuzzo Lurker
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    I've also tried all of these things for the same issue. Phone charges but will not connect to PC. I even took it a step further to do the factory reset. Somebody please help me.
     
  13. prakhardeep

    prakhardeep Member
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    Try uninstalling HTC Sync.

    After uninstalling Sync, connect the device and check in Device Manager if it is present. If yes, then uninstall it's drivers from there.

    Now, reconnect it. Windows will show new device and find drivers for it. It should work now.

    Sometimes, the USB drivers can act funny.
     
  14. asym182

    asym182 Lurker
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    hi..my htc one x doesn't connect with my notebook...I have rebooted my cellphone couple of times and i have debugged USB ..my cell phone notification shows a connection..but it's not connected with my notebook...i even tried with my desktop but doesn't work...any help would be appreciated thank you.
     
  15. GuitarG20

    GuitarG20 Clueless Senior Member
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    Have you installed the HTC sync manager application? When I tried to hook my phone up to my Windows PC, it wouldn't recognize the phone until after I had installed the HTC sync manager app, leading me to believe that when you install the application, it gives you the drivers to recognize the phone.

    You can get it here:HTC Sync Manager
     
  16. El Presidente

    El Presidente Beware The Milky Pirate!
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    Hi asym, what happens exactly, does your PC register a connection (does it make a sound when you plug the phone in)? If you pull the notification bar down when the phone is connected, are you given an option to select Disk Drive/Mass Storage?
     
  17. asym182

    asym182 Lurker
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    hi again,
    previously my phone used to get detected by my notebook (as a disk drive) . Many times i have interchanged data between my computer and phone. But suddenly, today, its not working. :(..I also tried installing htc sync manager but its still not working :(...
     
  18. asym182

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    Hi El Presidente,
    no there's no sound when i plug the phone in..Previously it used to..and ya when i pull the notification bar down, i get the option to select...u've got any suggestion..would be gr8 help. thank you.
     
  19. El Presidente

    El Presidente Beware The Milky Pirate!
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    Have you tried another cable?
     
  20. asym182

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    ya i have tried with another cable also still not working...i have also found out another problem while plugging with my notebook..like after i choose a connection type, though it does not get connected with the computer, but when i open the gallery or songs file...it shows "your content is unavailable bcoz ur phone is being used as USB storage. Disconnect USB to access your content". And when i disconnect it, it still displays the same message...then i need to restart my phone....and after restarting my phone when i again plug in the cable it, directly goes to charging mode with out displaying the option of connection type..So, if i want that option appear than in need to reboot my phone again...
     
  21. jasrockbuster9

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    dude it really worked like a charm i m using htc one x with stock jelly bean update i dont know why this happened that when i connected my phone it just keeps charging and do not connect to my computer i exactly followed the steps and my device was recognised u really really saved the day thnx alot alot alot :)
     
  22. TarekElsakka

    TarekElsakka Well-Known Member
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    Guys, I installed ARHD17 a few days back but I have been having a bit of a similar problem that the OP is facing, and it is that I do not even have the "Connect to PC" setting and when I plug the device into my computer, the PC reads it as a Media Player while the Mac doesn't read it at all. What can I do? I have faced this problem with a couple of ROMs that are Jelly Bean-based, actually, where as ICS ones have the Connect to PC function working perfectly.
     
  23. HecTiC One X

    HecTiC One X Member
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    i found with the recent OTA update for the one x, there are no more charging options. It both charges and mounts at the same time when connected to pc. well, atleast thats what happened with mine anyway.
     
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  24. TarekElsakka

    TarekElsakka Well-Known Member
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    Yeah, that's what I am getting as well. It's actually pretty annoying, I liked to choose between mounting and charging.
     
  25. HecTiC One X

    HecTiC One X Member
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    Exactly habib, one of the reasons i decided to root my phone recently, although i wished i hadnt.
     
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