Hey everyone, I have had my HTC Droid Incredible 2 on Verizon for just over the past 3 months and I have loved it. Unfortunately the GPS on it has recently died. When ever I use Google maps or navigation it says "Searching for GPS" but never connects. I downloaded a program called GPS test and that too could not find a single. After talking to HTC customer support and restarting, pulling the battery and eventually doing a full factory reset they told me to send it in to get fixed. I am curious to know if HTC repair service is any good. They gave me a number for a company called PCD in Hauppauge NY. I talked to them on them phone and they told me that after receiving the phone they would determine weather it was a manufacturer error in which case there would be no charge to me since the phone is still under it's 1 year contract, or if it was a user error and that it was my fault that it broke it in wich case I would get charged for a fix. Also I was told that I would have to wait about 2 weeks from shipping to receive my phone. I am wondering if any one has dealt with HTC repair service or PCD and if their repairs are of good quality and prompt or if they cause more headaches and problems then they are worth. I know that I could get a refurbished phone from Verizon but I have heard to many bad experiences with people receiving broken phone and having to go thorough up to 5 phone exchanges before they get one that works. Mostly I just want my phone fixed and working again and I want to go about getting it fixed or replaced in the most pain free way possible. Any responses or information would be much appreciated. Thanks a lot.