Rant thread coming up here... I sent my old Desire to HTC for repair as I've been having a few issues with the screen not waking unless I smack the screen first and the hardware buttons were taking 3-4 presses for them to register. It was picked up Friday morning (sent in it's ORIGINAL box as recommended by HTC) and I got it back today. Nice and quick turn around you'd think... EXCEPT IT'S EXACTLY THE SAME AS WHEN I SENT IT - AND IT'S IN A RANDOM BLANK HTC BOX!!!! To say I'm a bit pissed off is an understatement. I'm fuming right now, more for the fact they've sent NOTHING back to suggest what's been done Is this normal?? Is it worth me ringing them back complain? Will it actually get me anywhere??