Help HTC Sensation XE no calls

[mawla]

We are unable to receive calls in HTC Sensation XE as the calls gets disconnected within few seconds after moving the circle..

Can you assist ??

Bucher

 

[argedion]

Welcome to the Forums We're glad your here

do you just drop calls that you receive or does it not work when you make calls as well? Is the phone rooted? is it every call every time or is it more hit and miss?

 

[Unforgiven]

Welcome to Android Forums mawla. I have very little experience with HTC phones and none of it is particularly useful. I've asked some others to come have a look and see if we can't help get you sorted. I just wanted to drop you a note and let you know you didn't go unnoticed.

edit: That was fast, the help came before I could say hi.

 

[scotty85]

prolly first thing i would check is open the dialer and dial *#*#4636#*#* and see what the phone is set on.select phone info from the menu. it prolly should be set on gsm only,wcdma only, or gsm/wcdma auto,or wcdma prefered,depending on your carrier.

if that doesnt have any affect,then you might try a factory reset.

if that has no affect,i would try and contact your carrier and see if they have any recomendations,it may be that you are in need of a new sim card.

this is all assuming a stock phone,and you being in an area with good coverage.

if the phone is rooted,the issue may be from other factors,but well cross that bridgr if we come to it