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Support HTC stuck in software status: offcial

Discussion in 'Android Help' started by Android Question, Apr 11, 2016.

  1. Android Question

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    Hello. I was just talking on the phone when randomly I was cut off and my screen displayed something odd. My phone is completely stock and there are no mods at all or anything like that. It's and HTC One M9. the screen looks like this:

    • <VOL UP> to previous item
    • <VOL DOWN> to next item
    • <POWER> to select item
    • REBOOT
    • REBOOT TO BOOTLOADER
    • BOOT TO DOWNLOAD MODE
    • BOOT TO RECOVERY MODE
    • POWER DOWN
    it is constantly going from off to turning on with a quick vibrate


    I tried to reboot it but for some reason the power button navigates down, Volume up navigates up, and volume down does nothing at all.I have tried plugging it into a computer and I have tried to long press the power button .Please help. Thanks
     

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  2. Hadron

    Hadron Smoke me a kipper...
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    That's strange screen is the bootloader.

    From what you describe it sounds like you have a problem with your buttons. Rebooting while pressing your "volume down" key will take you into it, and that plus the fact that your volume down key doesn't seem to do anything makes me wonder whether that key is stuck.
     

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