First my disclaimer: I offer my apologies if this has already been posted but in my searching I did not see it. Now the good news for those of us needing Outlook, Simply download HTC Sync for Eris (I am using the Incredible) found here HTC Mobile Phone Support - DROID ERIS by HTC (Verizon) - Downloads Install on your computer (also download the manual from the same page). Restart your computer. Attach your powered off phone to the computer via the USB cable, power it on and when prompted select "HTC Sync" (in order to see the selections your screen cannot be in locked mode) Follow the setup instructions. On the computer and in HTC Sync: Go into settings and choose Outlook, follow the steps. Hope this is complete, I believe it is. For more info (although some of it was more complex but still provides some ideas) go to: Downloading HTC Sync - DROID INCREDIBLE by HTC (Verizon) - Android Forums - HTC Community Good luck!