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Support HTC Synch issue

Discussion in 'Android Devices' started by smurph1, Jan 31, 2013.

  1. smurph1

    smurph1 Well-Known Member
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    Over 3 years, I am now on my 3rd HTC, and haven't yet had to use HTC Synch, but now having isues with phone and need to back it up.
    But, I connect to PC (win7) and it fails to be recognised by HTC Synch (latest version 3.2.20).
    Although I get two auto windows when plugged in, both with no option for HTC Synch.
    Also, and I see this mentioned everywhere else, i get the USB connection symbol and the USB debugginbg symbol (which I keep unselecting and trying to turn off, but re-appears upon every connection) - is this necessary, and if not how do i kill it?
     

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  2. SiempreTuna

    SiempreTuna Android Expert
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    I know that there was an issue with HTC Sync and 64bit W7. I never did manage to solve the issue - HTC blew me off when I raised it with them.

    In the end I got Android Sync Manager which lets me sync contacts and calendar over WiFi. It's not great, but it works. The HTC tool was better .. when it worked.
     
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  3. smurph1

    smurph1 Well-Known Member
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    Ta for info....great! Both my work & home PC are win7-64bit!!
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
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    Try MyPhoneExplorer too. It's pretty good at doing what HTC Sync is supposed to.
     
  5. smurph1

    smurph1 Well-Known Member
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    I downloaded new version, even though current version being used said there were no new updates, and post instalklation it then found all media on my PC, something I didn't want nor don't want.....and haven't dared use it for synching, as I have no idea what it may do.....HELP!
     
  6. marijohn

    marijohn Lurker
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    I use Snap Pea. I find it great to edit contacts, and sort out music and photos.
     
  7. seesunmoon

    seesunmoon Newbie
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    mine never worked
     
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