What a nightmare. All we wanted to do is save a few $$ and use the HTC's that were a gift on a new carrier. It seems so frustrating that some how there is some sort of an incompatibility setting making us NUTS. We were with Verizon but to get both smart phones with 1500+ min unlimited tex and 1 g data was 160.00++ With Consumer Cellular (which uses att system)it was about 70.00 with that said we finally have service, OK signals. We have internet and e,mail. What we , I don't have is a happy wife / grama. We cant get the attached pictures of our grandchildren from our kids on this new system. We are prisoners to either A) Buy a new phone (even though ours are less than a year old) B) Or switch to a higher priced carrier C) Live with out pictures. H E L P ! PLEASE!