Hey all, in-laws provided this HTC to me in hopes of getting it fixed. It's no longer their primary phone as they since upgraded to something more modern, I understand it, so the hope/objective is to be able to get this one fixed and restored in functionality so that at least my fiancee can use it in place of their current flip phone that is just... very, very old, and unable to find even replacements, much less a replacement battery for. However, all I really know about it is that it is an HTC, and despite being for Verizon Wireless, it actually has a SIM card slot. That's about it that I know of for it. Maybe someone can help ID what it is and help bring this to the correct forum for some help? At the moment hitting the "factory reset" option does nothing but then "trying to contact verizon wireless" and failing, and looping back to that white screen again ad infinitum.