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.htm attachment not opening in new phone

Discussion in 'Android Help' started by htm attachment, Feb 12, 2016.

  1. htm attachment

    Thread Starter

    Huawei Y5

    Hi

    New phone. I get an email with a .htm attachment.
    When I open the attachment, I get:
    "There was an error while decoding the message"
    I get the same error when opening the message in Chrome, Android HTML viewer, and Opera.
    The same .htm message, which I regularly get, opened with no problems on my old Samsung phone.
    The message opens correctly on the desktop.
    I get same error message when I try and open it in the gmail app.

    Any suggestions would be appreciated.
     



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