Help Huawei Ascend (metro PCS) Socket is not connected error

J

Jessysmith

Lurker
Hey i just got the huawei ascend a week ago, and now my market, pandora and facebook app wont work... i keep getting an error that say Socket is not connected. i have no idea what this means I'm new to the phone and not really technologically savvy.... please help me im unable to use my phone except calls and texts:(
 
L

lonzo

Lurker
same was happening to me. Turns out I was on the 45 dollar plan and had to upgrade to the Android plan....I'm with cricket tho!
 
Gmash

Gmash

Extreme Android User
Metro should be ashamed of themselves for not notifying their customers of this problem. This is ridiculous.
 
A

Aftermath

Lurker
this problem is really a pain in the ass i have it too but a quic fix that i have had if u put the phone into airplane mode for like 2 mins and switch it off it works fine for a long while. i do have some problems with metro network but not as many as other people this is the first i have really had. i live in long island new york so maybe that's why but i usually always have 4 bars
 
BlastGT1

BlastGT1

Android Enthusiast
Gmash said:
Metro should be ashamed of themselves for not notifying their customers of this problem. This is ridiculous.
Click to expand...

It's cheaper to let the people complain individually than it is to try and call or text everyone to confirm that, yes, there is a problem. This is how corporations cut corners to keep padding that bottom line, because those who blow it off don't ask for service credit, and by not publicly saying there's a problem, many people who might then ask for a service credit won't know they can do so.
 
Gmash

Gmash

Extreme Android User
BlastGT1 said:
It's cheaper to let the people complain individually than it is to try and call or text everyone to confirm that, yes, there is a problem. This is how corporations cut corners to keep padding that bottom line, because those who blow it off don't ask for service credit, and by not publicly saying there's a problem, many people who might then ask for a service credit won't know they can do so.
Click to expand...
True, but cricket sure doesn't have a problem texting me every other day telling me to bring in an old cricket phone to get activated for $15 lol
 
BlastGT1

BlastGT1

Android Enthusiast
Gmash said:
True, but cricket sure doesn't have a problem texting me every other day telling me to bring in an old cricket phone to get activated for $15 lol
Click to expand...

Amazing how much money they will spend to try and make more money, and how little they'll spend to make people happy.
 
Gmash

Gmash

Extreme Android User
BlastGT1 said:
Amazing how much money they will spend to try and make more money, and how little they'll spend to make people happy.
Click to expand...
They only care about signing up new customers (they buy phones!) instead of keeping existing customers happy. Very short sighted imo (word of mouth spreads), but that's what the stockholders want. Growth is all important, and they can always dump their stock right before it tanks. It's not like THEY are using metro or cricket!
 
BlastGT1

BlastGT1

Android Enthusiast
Gmash said:
They only care about signing up new customers (they buy phones!) instead of keeping existing customers happy. Very short sighted imo (word of mouth spreads), but that's what the stockholders want. Growth is all important, and they can always dump their stock right before it tanks. It's not like THEY are using metro or cricket!
Click to expand...

Too true. You would think the recurring revenue would be more important, but I guess they figure that if you went with Cricket or Metro, you couldn't get service from one of the bigger carriers in the first place, so they can do pretty much whatever they want.

If the stockholders ARE using Metro or Cricket, I would bet money they aren't paying much for it.
 
Gmash

Gmash

Extreme Android User
Yes, I suppose they do have somewhat of a "captive audience", but they better be careful, virgin mobile is becoming a viable alternative.
 
Jazziette

Jazziette

Android Expert
I hear what you guys are saying but I think Cricket is really trying hard to keep the price affordable, provide good service (3G etc) and provide some kind of customer service. (Unsatisfactory as it is.)

LOL

I actually left Verizon because I felt their customer service was very unsatisfactory for what I had to pay. As soon as my contract was up I was gone.

Sometimes I think Cricket is geared more toward the Hispanic community and that's why they have outsourced their Cust Svc to Mexico.

Guess it's a good thing I'm bi-lingual huh?

NOT!

hahaha

No comprendo nada!!

:D
 
Gmash

Gmash

Extreme Android User
Jazziette said:
I hear what you guys are saying but I think Cricket is really trying hard to keep the price affordable, provide good service (3G etc) and provide some kind of customer service. (Unsatisfactory as it is.)

LOL

I actually left Verizon because I felt their customer service was very unsatisfactory for what I had to pay. As soon as my contract was up I was gone.

Sometimes I think Cricket is geared more toward the Hispanic community and that's why they have outsourced their Cust Svc to Mexico.

Guess it's a good thing I'm bi-lingual huh?

NOT!

hahaha

No comprendo nada!!

:D
Click to expand...
I don't know if they are geared toward the hispanic community, I think they are geared toward the poor-people-with-no-credit-score-community, of which many recent immigrants are a part. Btw, how can you live in arizona WITHOUT speaking spanish? Do you have an interpreter? Lol
 
Jazziette

Jazziette

Android Expert
Gmash said:
I don't know if they are geared toward the hispanic community, I think they are geared toward the poor-people-with-no-credit-score-community, of which many recent immigrants are a part. Btw, how can you live in arizona WITHOUT speaking spanish? Do you have an interpreter? Lol
Click to expand...

LOL!!! I think you hit the snail on the head! :D

Actually yo hablo espanol poquito porque aprendar en mi escuela en Tejas cuando un nina! LOL

Comprendo? :)
 

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