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huawei emui 3.0 won't update apps

Discussion in 'Android Devices' started by anab, Aug 16, 2017.

  1. anab

    anab Lurker
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    It tells me that apps need updating. I click update - so far, so good.
    Then googleplay 'downloads' for ever until it is obvious it has given up.
    Error code: 495 and a site with 'help'.
    Tried all:
    check that I have enough space: 1.4 Gb
    check that i have an internet connection: yes
    forced play store to stop, and cleared the cache
    restarted my device

    Tried again after each step and it just keeps 'downloading' (or looks like) but then stops. like it has given up.
    Thanks for any answer
     

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  2. anab

    anab Lurker
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    I restored the app google play to factory settings and that seemed to fix it ... I guess next step would have been restore the whole phone to factory settings.
     

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