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Support Huawei H881C is frozen

Discussion in 'Android Devices' started by myemerald, Jan 13, 2014.

  1. myemerald

    myemerald Lurker
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    Hello! My Huawei H881C (aka Ascend Plus) has just decided not to do anything. I was on a call, ended the call, then was unable to do anything at all with the phone. I can't swipe in any direction, I can't restart or turn off the power. The screen it is stuck on is the one with the padlock in the center.

    Can anyone help me please???:thinking:
     

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  2. danny38485

    danny38485 Lurker
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    Try taking the battery out without charger plugged in put battery back. Hold down volume up and power for ten seconds or until u see the green android. This will put u into recovery. Should be able to fix issues from there
     
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  3. myemerald

    myemerald Lurker
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    Thank you danny38485. I pulled out the battery, without charger plugged in, and put the battery back. That's as far as I had to go, I was able to turn it on and it's working great now.

    Thanks again :)
     

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