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Huawei mate p20 pro stuck on restarting loop

Discussion in 'Android Devices' started by Talie Hayon, Oct 18, 2020.

  1. Talie Hayon

    Talie Hayon Lurker
    Thread Starter

    Hi

    My huawei mate p20 pro is stuck on the 'huawei' startup screen - keeps constantly restarting over and over until the phone runs out of battry.
    So far i have tried...

    on the EMUI screen-
    Factory reset
    clearing the cache
    restarting
    power off
    starting in safe mode
    update and recover

    also put the phone into reboot mode and tried to connect to hisuite buut my computer wont connect to my phone in this current state so cant do that


    none of these have worked. whenever i finish a reset/update the phone just keeps trying to restart over and over again.
    Is there anything else i can try?
    Had no prior problems before this so im clueless!
    Thanks
     


  2. James L

    James L Android Expert

    You could download the firmware for your device and use a USB otg to transfer the needed files to and then boot into the necessary mode and reflash the device.
     

Huawei P20 Pro Forum

The Huawei P20 Pro release date was April 2018. Features and Specs include a 6.1" inch screen, 40MP camera, 6/8GB RAM, Hisilicon Kirin 970 processor, and 4000mAh battery.

April 2018
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