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Huawei P Smart 2019 - cannot delete 3rd party apps in safe mode

Discussion in 'Android Devices' started by gadget242, Sep 6, 2019.

  1. gadget242

    gadget242 Lurker
    Thread Starter

    I have a Huawei P Smart 2019 and discovered that I cannot uninstall 3rd party apps when in safe mode. When I try to delete a 3rd party app it just goes back to the apps list and shows the app still there. I can delete it fine when not in safe mode.
    My device is currently running EMUI 9.1.0 (build 9.1.0.262).
    I'm gonna try a factory reset once I've backed everything up, but wondered if this is a known issue.
     


    #1 gadget242, Sep 6, 2019

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    so safe mode is just that...it puts the phone in a safe environment where no 3rd party apps can work. it is almost like a factory reset. it is not really meant to be used as a daily os, however. it is meant as a troubleshooting tool of sorts.

    here this explains safe mode better than i can:
    https://www.lifewire.com/android-safe-mode-4158035
     
    #2 ocnbrze, Sep 6, 2019
    lvt likes this.
  3. gadget242

    gadget242 Lurker
    Thread Starter

    Sorry, but I don't think you've quite understood the issue I'm having.
    The problem is that I am unable to uninstall a 3rd party app while in safe mode. The above link clearly shows this should be possible (as one of the purposes of safe mode is to remove an errant app that is causing a problem).
    Removing an app whilst in safe mode is something I've done on literally dozens of other android phones, so I'm a bit shocked to discover it's not possible on the Huawei P Smart 2019. I know I can do a hard reset in the EMUI boot menu but that's a last resort.
     
    #3 gadget242, Sep 7, 2019
    ocnbrze likes this.
  4. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    ahhh got it. it works on my note 10+.....so maybe it is the huawei thing????? not sure
     
    #4 ocnbrze, Sep 7, 2019
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