Can anyone help please.

My wife's Huawei Ascend Y300-100 on Vodafone network has started doing something odd and frustrating.

After switching it on the Huawei Ascend screen shows, followed by HUAWEI logo. Then after short will start up with normal lock screen.

It will sit at the unlock screen without any problem, but as soon as I unlock the screen; it begins popping up one after another, numerous 'unfortunately, ..... has stopped'.

It doesn't appear to be just one individual 'has stopped', it ranges from 'unfortunately, com.google.gapps has stopped' to 'unfortunately, Huawei home has stopped'.

As the pops start immediately, it has rendered the phone unusable.

Things I've tried so far:

1. FACTORY RESET

Pressed POWER + VOLUME UP and selected 'factory reset/wipe data'
It goes through script saying 'wiping data...' to completed.

After reboot, phone remains the same? It won't factory reset?

Also tried to perform firmware update, it said "EMMC is read only", which may explain way it can't factory reset either.

2. Clear Cache, Stop, Start Processes

Been through many processes and apps in Manage Apps and tried FORCE STOP and CLEAR CACHE. Still doing the same.

3. Attempted to use Android ADB to connect to phone but as processes keep dropping, phone doesn't stay connected as a device to PC.

4. Attempted starting phone in SAFE mode, it still does same.

5. Uninstall applications doesn't work as the Google Play Store process keeps failing.

Does anyone else have any suggestions how to stop phone from constantly popping up 'unfortunately,....' errors constantly?

Regards

Mike

 

If it sheds any further light on the matter, I've found the internal SD card appears to be behaving as 'read-only'?

I've tried a factory reset.... all the files remain?

I connected phone to PC and physically deleted all the files on the internal SD.... all the files remain?

Whilst connected to PC, attempted a reformat of the internal SD card.... all the files remain?

Went to Settings / Storage and selected option to erase everything... all the files remained?

I'm thinking what is happening, as soon as the phone starts up; applications/processes are attempting to write to the internal SD card but it's failing as though READ ONLY.
As processes attempt to store data, they fallover.

I'm about to give in and replace the phone, but I still need to wipe the old one?
Think I maybe taking a blow torch to it to erase the data!