Huawei Y5 II Freezing in a couple of seconds

[huawii]

Hello

need help with my phone. I turn it off then turn it back on and only works for a couple of seconds then freezes.

Here is a video showing what happens.

 

[mikedt]

Have you tried rebooting or resetting it?

 

[huawii]

yes, took out the battery and also reset it to factory settings, and still persists.