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Support Huge Elipsis 7 tablet problem.

Discussion in 'Android Help' started by BlueBoyTech, Mar 27, 2016.

  1. BlueBoyTech

    BlueBoyTech Lurker
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    Ok, so it started about 3 months ago. When I received a random message out of nowhere saying "(Insert app here) has stopped working." I simply clicked OK and went on with whatever game I was playing at the time. Around 2 weeks later one day I was playing again and received a handful of "(Insert app here) has stopped working." messages and I just ended up restarting the tablet. The problem was fixed. At the time at least. The real problem started around last week. A game I play, Clash Of Clans, needed a update. So of course there was a link to the Google Play Store to go and update the app. However, when I tried to go to the store to update...

    "Google Play Store has stopped working."

    I tried again. And received the same message. Again. Again. Again. I tried restarting. Again. Again. Again. I read online that maybe to fix the problem I should delete some things about the app, like updates, history, cache. When I deleted the updates of the app however that messed up things even more. I now had lost my account on Clash Royale. Or I just couldn't log in... Then when I tried to open up chrome it started to spam
    "Google Play Store has stopped working." I restarted the tablet again and the problem persisted. Then it started happening when chrome WASEN'T open, which means I'm now being constantly spammed with
    "Google Play Store has stopped working."

    And now here I am. I have no idea how to fix this, but I really do not want to lose my data.
     

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  2. BlueBoyTech

    BlueBoyTech Lurker
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    Is there any solution?
     
  3. Dannydet

    Dannydet Android Expert
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    You can try uninstalling apps one by one to see if that fixes the issue, or if all else fails, do a factory reset.
     
  4. mikedt

    mikedt 你好
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    Not really probably, if there's an actual problem with it that requires service. Said you don't want to lose any data, so I think now would be a very good time to completely backup the data on it. Then possibly try a factory reset, in case it's just a software instability making it act funky. Also see if there's any updates for it.
     

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