So I was selling an Xbox 360 Street Fighter 4 Arcade Stick "Tournament Edition" I listed it as used like new and forgot to mention that it does not come with the instruction manual and wire to plug a headset attachment. So someone buys it and the day he receives it files an A to Z claim saying it doesn't come with the manual and wire. I haven't checked my email for a week cause I've been busy and now the claim has been won in his favor. He's now got his money refunded to him and he still has my item. According to Amazon he is supposed to return the item so I sent him an email apologizing for not listing the item properly and not getting back to him quickly and asked him to return the item. I have to wait 5 business days to give him time to respond before I can tell Amazon he isn't responding where they can then do nothing to help me but to just tell me to keep in contact with him. I also just got off the phone with a representative from Amazon's Seller Department and according to what he told me, seriously not a joke. That someone could buy a "Used Like New" item they can receive that item and say "Such & such cord is missing" and according to Amazon it then would not be "Used Like New" because according to them "Used Like New" means it comes JUST LIKE NEW WITH EVERYTHING IN THAT BOX. They can then file a claim, get refunded their money and get away with keeping that item. I'm in a terrible mood right now, so upset because I just know I can feel it that I've been scammed.