I spoke to a representative about operating system problems and GPS and battery issues. I gave her information about all the things this community has discovered as well as other information I read in other forums. She said documented all the problems and passed it on to the Samsung technicians. I called a little late (8:52pm) so everything was already closed so she gave them my number for them to call me back. I'm not sure if I've made any difference, but I feel if more people called with usage information about the Moment, I think they might be pressured enough to look into the information and eventually hurry up their development. Here is the number I called them at: 1-888-987-4357 They're open M-F from 7am to 9pm Central Time (CST).