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I cant connect to my mobile network?

Discussion in 'Android Help' started by why phone why, Jan 28, 2014.

  1. why phone why

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    I have a Droid mini and im on verizon network. I can access, faceboook, the internet, snapchat, im on the wifi, I have bluetooth on, but I cant send messages or recieve them because the "mobile network cannot be accessed". I dropped my phone, and after that it isnt working. The bars symbol has a red circle with a slash through it, and it will not go away. So basicaly I am not getting the 3g or 4g signals. What can I do?
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    You're getting 3G/4G - that's what the internet is working on. You're not getting 2G, voice. Evidently something inside the phone broke when you dropped it and in most cases that means an expensive repair. Bring it into Verizon and get an estimate.
     

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