Alcatel One touch back up to google for restore to Motorola G7 Play? I have done everything I have read in the manuals and nothing seems to work.I just bought an unlocked Motorola G7 Play new from Best buy and ran the program it pops up to copy all the data over from my other phone. It all looked like it was running well but when it was all said and done about all that came over was my phone contacts. No pictures, no messages, no calendar stuff. The main reason I bought another android was so I could copy this stuff all over. I was told it was a simple process but you have to figure in that I am an old guy and the phones are smarter than I am.