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I connect my phone to the computer using the USB cable, it doesn't prompt what type of USB connectio

Discussion in 'Android Help' started by PREETISH, Aug 9, 2013.


    PREETISH Guest
    Thread Starter

    I've had my Wildfire A3333 for several months now, and this is the first time this problem has arisen. When I connect my phone to the computer using the USB cable, it doesn't prompt what type of USB connection I want to use (the setting that it should ask a connection type is turned on, standard connection is set to HTC sync at the moment, and USB debugging is turned on aswell)
    The computer doesn't recognise any hardware or storage device either, and HTC sync can't find the phone. I've tried to restart both the phone and computer, and also tried to re-install HTC sync without any results.

    As I mentioned before this is the first time I experience this problem, before today everything worked perfectly (I last synced about a week ago)
    If anyone can help me fix this issue, I'd be very grateful!


  2. Scootmien

    Scootmien Android Enthusiast
    Apr 14, 2012

    Apr 14, 2012
    South UK
    Hi Preetish and welcome to Android Forums. :)

    To be honest, I installed HTC Sync manager, realised how incredibly poor it was and uninstalled it pretty quickly. I had a helluva time trying to connect my HTC One to my computer. What I did was to download and install the HTC USB drivers from HERE (remember to thoroughly check for viruses when you do any download and also only download from somewhere you feel comfortable with.)

    Then follow these instructions:

    1. Connect your Android-powered device to your computer's USB port.
    2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
    3. Select Devices in the left pane.
    4. Locate and expand Other device in the right pane.
    5. Right-click the device name (such as HTC One) and select Update Driver Software.
    6. Select Browse my computer for driver software and click Next.
    7. Click Browse and locate the USB driver folder where you just downloaded the driver.
    8. Click Next to install the driver.

    Now I can just connect my phone to my computer and drag and drop stuff onto and off the device without having to worry about the flaky HTC Sync software.

    Don't forget you can always register on here for more specific help in the forums dedicated to your exact device too. The link to register is in my signature below.

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