I found out the reason I and others are needing to exchange their EPICs

[justadroid]

Sounds to me like your Radio Shack is selling seconds or returns as new product. I've had my brand new looking no defect EPIC for three weeks now and it is perfect. You might want to try shopping somewhere else.

 

[buggerritt]

no complaints here. My epic still looks brand new. Just itching for froyo and 2.2 custom ROMs.

 

[<=U=L=T=R=A=>]

I came to this conclusion when I asked an employee at Radio Shack why none of the 5 different EPICs I've owned over the course of 1 month were had either cosmetic or software defects, and the employee told me that they are all like that. They're made that way!

All epics where made this way maybe a bad batch.....but not all epics have defects. Time for u to go to a different store..if not return it back and get a different phone other than the epic, that's if u believe what the salesperson told you. Which i think hes full of crap.And u are to if u believe him.

 

[Epicurean]

Not much more to contribute than what other posters are saying: I got a good phone on day 1, no probs.

 

[antmon]

Sucks for you, I'm still on the same one from launch. No problems.

+1

 

[IOWA]

Just called radio shack, they said they wouldn't swap out a new phone 5 times euther. So what's your story now?

 

[DILands]

Without throwing stones @ the EVO - I'm come to the conclusion that be it EPIC, EVO, Droid 2, Droid X, i-Phone, and their successors - there is no such thing as a perfect phone. Each will be what works best for the individual - or what the individual chooses to use. At this point - "Pick your poison".

BTW - something faster and better will be out "tomorrow", and they won't be perfect either.

 

[Android XTC]

The phone is just poorly manufactured. This is to be expected of Samsung.
I'm considering whether I should ditch the EPIC altogether and go back to the EVO.

If anything is built poorly its the EVO. The Epic is a much better quality handset. But like they say to each his own.

 

[FreakyLocz14]

OP - so, out of curiosity, what "defects"are you referring to?

Cosmetic defects and battery defects.

I would like to ask the happy EPIC owners where they bought theirs. I might return mine to RadioShack and try BestBuy. If that works then my local RadioShack probably did get a bad batch.

 

[IOWA]

Cosmetic defects and battery defects.

I would like to ask the happy EPIC owners where they bought theirs. I might return mine to RadioShack and try BestBuy. If that works then my local RadioShack probably did get a bad batch.

Pics or it didn't happen.

 

[FreakyLocz14]

Pics or it didn't happen.

This isn't 4chan. If you are happy with your EPIC, then great for you. I'm sure I'd be happy too if I can find a good one.

 

[IOWA]

This isn't 4chan. If you are happy with your EPIC, then great for you. I'm sure I'd be happy too if I can find a good one.

I don't know what 4chan is. I personally think your making it all up.

 

[batgeek]

launch day, bought one off of Sprint on-line store. gf's was bought at a local Sprint store.

 

[cruiser771]

i got mine at an official Sprint store,

 

[Intervenient]

I don't know what 4chan is. I personally think your making it all up.

You didn't find the need to Wikipedia 4chan before posting such nonsense?

 

[FreakyLocz14]

I would buy mine from Sprint but their return policy includes a restocking fee, so that's a deterrent for me. I'm trying one from Best Buy before the week is over.

 

[Frisco]

That one and the 5 that I've owned over the course of the past month.

We see many reports posted around the various device forums of visually defective units repeatedly returned for another with similar or the same issues.

I often wonder why a buyer would leave a store with a visually defective phone, although I suppose it is common these days for some to not inspect what was just purchased prior to taking it home.

 

[FreakyLocz14]

We see many reports posted around the various device forums of visually defective units repeatedly returned for another with similar or the same issues.

I often wonder why a buyer would leave a store with a visually defective phone, although I suppose it is common these days for some to not inspect what was just purchased prior to taking it home.

I'll admit I could have been more observant the first couple of times around. I never had problems like this in the past, so one the first two I didn't think to do an inspection. For my third and fourth ones, they were exchange not due to visual defects, but a defect with the battery. A Radio Shack employee told me that 5% of EPICs have this problem. I actually inspected my last exchange. The visual defects on the QWERTY keyboard are hard to notice unless the keyboard's backlight is on and you are under low-light conditions.

 

[flonkas]

Cosmetic defects and battery defects.

I would like to ask the happy EPIC owners where they bought theirs. I might return mine to RadioShack and try BestBuy. If that works then my local RadioShack probably did get a bad batch.

I bought mine at radioshack on launch day. No problems whatsoever

 

[batgeek]

a defect with the battery. A Radio Shack employee told me that 5% of EPICs have this problem.

and what is this battery defect? the actual battery? or the drain problem that a workaround is already being used?

if it is the actual battery, how come it hasn't been mentioned on any forum i have read?

and again, this Radio Shack employee...5% of all Epics have this problem, huh? would love to see his source, hopefully a tech release or white paper from Samsung.

if i was a Radio Shack employee, would you believe everything I have said in this thread?

 

[FreakyLocz14]

and what is this battery defect? the actual battery? or the drain problem that a workaround is already being used?

if it is the actual battery, how come it hasn't been mentioned on any forum i have read?

and again, this Radio Shack employee...5% of all Epics have this problem, huh? would love to see his source, hopefully a tech release or white paper from Samsung.

if i was a Radio Shack employee, would you believe everything I have said in this thread?

It's the software that tells you how much battery life you have left, and it sometimes fails to recognize that the battery is even inserted into the device.

 

[batgeek]

that is a documented bug. would love to see where he got this 5% number from.

89.7937% of the time, statistics are made up.

i'm done with this thread. you make me want to grind my brain with a cheese grater.

 

[megabiteg]

Every phone has a bunch of manufacturing issues. Evo had separating glass, cracked charger ports and cracked power buttons, screen "wash outs"... Hero had... Moment had... E71 had....

Find the phone that world best for you (regardless of what it may be). Just remember that NO phone is going to be exactly perfect.

If everyone would think like you do Kelmar.... OMG this world would be a better place!

 

[FreakyLocz14]

After the considering how no phone is perfect, I've decided to keep my current EPIC (number 5). It's the best of the 5 I've had and I realized that if I look hard enough for any minute flaw in a phone, I'm going to always find one, and I'd never stop exchanging. The flaw right now is only noticeable under certain lighting and only if you tilt the phone to look at it, so I decided that this one is good enough.

However, if the battery fail happens on this one (which it hasn't as of yet), then that changes everything.

 

[dbpaddler]

+1. mentioned that in other rant threads without any good replies. Inspect your phone. Give it a once over. Send some texts or emails and so on. Then leave when you're happy with it. I once went through three Centros before getting one without a crooked screen. The rep was annoyed but came around after staring at a crooked screen for a few minutes.

I often wonder why a buyer would leave a store with a visually defective phone, although I suppose it is common these days for some to not inspect what was just purchased prior to taking it home.