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Support i give up!

Discussion in 'Android Devices' started by EVO-DROID, Dec 4, 2010.

  1. EVO-DROID

    EVO-DROID Member
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    So I bought my wife an evo, she loves mine so I got her one. I never had issues with mine as far as the battery. Hers on the other hand is horrible, within an hour and a half her phone was down to 45%. With about 10mins phone use and 15mins internet use at max. I have followed all of the guides to get the most of the battery. help/advice?
     

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  2. Caloy

    Caloy Android Expert
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    Call Tech Support, I'm thinking you have a defective battery.

    EDIT: Try swapping batteries to make sure first. :)
     
    RoboMonkey likes this.
  3. sitlet

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    Download the app Spare Parts and System Panel. In spare parts, go to Batteyr History, then click Partial Wake Usage, this will tell you whats running when it shouldnt be. You can also use system panel to see how much cpu time each app is using.
     
    Mr. Ed likes this.
  4. Mr. Ed

    Mr. Ed Android Expert
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    yup...most likely she has a rogue app that is keeping the phone "awake"
     
  5. mcmikecruz1

    mcmikecruz1 Newbie
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    The battery that originally came with my evo last half as long my replacement sprint gave me, did the same initial charge and calibration techniques on both, and defective battery is definitely possible.
    Quick system info has same usage data and much more check it out
     
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