Seriously, how bloody difficult is it for SAMSUNG to write a neat little interface program that your phone can EASILY connect to to manage??? Is this too much to ask?? I am a software developer, I work with technology everyday and can not get my phone to connect either via USB or via KIES. BUT... I have connected it before. "Sometimes" it connects, other times it doesn't (more often the latter). Dear Samsung, Ditch this CRAP bit of software and write something decent and reliable! Regards Disgruntled User.