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Support I have an LG Flex the rear camera is not working but the front camera does any ideas

Discussion in 'Android Help' started by LG Flex, Jun 12, 2016.

  1. LG Flex

    LG Flex Guest
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    Good morning I have an LG Flex the front camera works but the rear camera does not work any idea why is this happening
     

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  2. KOLIO

    KOLIO Guest
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    The best way to determine whether this is a hardware failure,or,something else (user-installed-apps/etc...) is to run the phone in Safe Mode,then,one-by-one,enable the user-installed apps until the camera stops working...

    https://support.t-mobile.com/docs/DOC-13974

    If safe mode yields no results,the next (& last resort) is a factory reset.
    If that yields no results,it's a hardware failure.
     
  3. Dannydet

    Dannydet Android Expert
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    Jan 16, 2016
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    Also try different camera apps
     
    KOLIO likes this.

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